Chromebook Protection Plan
Beginning in the 2017-2018 school year the District has administered a Chromebook Protection Plan (CPP) for students in grades 6 through 12. CPP limits the financial risk to families for unexpected Chromebook repairs by covering the cost of repair for one accidental damage incident per year (“drop and spill protection”) and an unlimited number of out-of-warranty hardware defect repairs. Students are automatically enrolled in CPP and the non-refundable premium is incorporated into the annual Technology Fee for grades 6 through 12.
Details about CPP coverage as well as payment of repairs not covered by CPP can be found at the form to the left or at http://tinyurl.com/D205-Chromebook-PP
Damaged middle school Chromebooks will be transported by District technology support staff to York for repair. York students must bring their Chromebooks to the Technology Services Internship (TSI) classroom for technical support and repair. TSI is located in room A232 and it is open periods 1, 4, 5, and 8. TSI is also open 15 minuets before and after school.
Students in TSI, under the guidance and supervision of the TSI teacher, will assess damage, perform the repair, and notify the student of the repair completion and cost if not covered by the Chromebook Protection Plan. For repairs that are not covered by CPP, students are charged for the cost of part(s) plus Illinois sales tax and a 3% processing fee to cover transaction costs. There is no charge for labor and no markup on parts. Invoices are sent to the student’s D205 email and to the parent email(s) on record. Payment can be made in person at Technology Services Internship (TSI) in York room A232 or paid online by following the instructions provided on the invoice. TSI accepts credit cards, cash, or checks made out to York High School.
If you have any questions about TSI, email us at firstname.lastname@example.org or call us at 630-834-4530 x2874.
Loaners, if available, are provided to students whose Chromebooks are in repair. Students may take loaner Chromebooks home with them. Students are responsible for any loss, theft, or damage to the loaner device. Short-term (daily) loaners are not available to students who neglect to bring a fully-charged Chromebook to school.
The charges for a lost or damaged loaner Chromebook are shown below. These charges below, show the market cost to replace or repair the device. The charge helps offset the District’s loss; in many cases the cost to repair or replace the device far exceeds the charge.
Loaner Loss/Damage Charge
Lost or stolen loaner $50
Major repair (e.g., screen, motherboard) $30
Minor repair (e.g., hinge, plastic cover) $10
For more info about pricing visit our Part Cost Page.
*Prices are subject to change