FAQ’s

You will be emailed an invoice that can be paid directly online or you can in TSI (Cash, Check, or Card)

Check to make sure your Chromebook is up to date. Go to your settings, about ChromeOS and then check for updates, you will to restart your Chromebook at least 2 times a week to make sure it updates regularly if the problem still arises please come into TSI for further assistance.

Repair Costs vary dependent on what was replaced, please reference our Repair Costs page for more information.

The Chromebook Protection Plan (CPP) is for students in grades 6 through 12 to limit the financial risk to families for unexpected Chromebook repairs. This plan covers the cost of repair for one accidental damage incident (“drop and spill protection”) and unlimited out-of-warranty hardware defect repairs as described below. For more information please view our Chromebook Protection Plan (CPP) Page